You are working closely with another manager who is territorial and passive-aggressive. Now what?

How many times have you heard yourself or someone you know anguish over complex power clashes like these? Seemingly no-win, soul killing situations where the stakes are high and you could suffer grave consequences if you spoke up. How do you get to some sort of resolution? How do you advise, manage, mentor or coach someone else stuck in these situations?

There are scores of books and training programs about leadership development, yet very few that give practical tools to navigate the confusion and frustration that come from these types of situations. Who’s the Boss hits right to the heart of these complex power dynamics and offers a proven and effective process to help you self-navigate or coach someone else to a resolution.

Written by three seasoned leaders; the former CIO of MillerCoors and HJ Heinz, a Human Resources executive with over 30 years of experience, and one of the early pioneers and leaders in the professional coaching field. This book reflects their collective wisdom and leadership experience that takes on some of the most challenging realities leaders face.

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  • “Alber, Ruppert and Schaming offer a sensible and usable guide to navigating and resolving some of the toughest but most ubiquitous challenges we all face in the workplace – what they call the “cringe moments.” Using all too familiar case examples, they offer a clear framework for organizing our emotional responses and our risks and for crafting experience-tested scripts and action plans to resolve these challenges. They provide a playbook for not only “voicing our values,” but doing so in ways that benefit ourselves, our colleagues and our organizations. Reading “Who’s The Boss? Confront the Elephant in the Room” is empowering, enlightening, and energizing.”

    Mary C. Gentile, PhD
    Author of “Giving Voice To Values: How To Speak Your Mind When You Know What’s Right”

  • “As a labor and employment lawyer with over 4 years experience in litigation and advising employers, I found this book fascinating in detailing the eternal struggle of dealing with people at work, whether they be peers, subordinates or “bosses.” How one reacts to each of these interest groups determines how one gets along in the workplace. “Who’s The Boss” taps the collective experience of three highly successful professionals and is a must read for anyone dealing with conflict at work. Using vignettes to illustrate their points, the authors give us valuable information to “navigate” those “cringe moments” where we can either recoil or move forward with confidence. I particularly liked the acronym LEAD which is the roadmap to success in dealing with the difficult boss or peer. The strategies can be implemented by anyone with workplace issues. In most cases, it is not illegal to have a “jerk for a boss.” However, it can lead to illegal conduct and it is also frustrating. This book bridges the knowledge gap from fear and hurt to constructive strategies and coping methods that will in large part, make your work life much more pleasant. I highly recommend this book to anyone dealing with conflict generally and workplace conflict specifically.”

    Thom K. Cope Partner 2 Mesch, Clark, Rothschild
    Author of “How Not to be a Stupid Manager”

The 5 Languages of Appreciation in theWorkplace applies the concepts to the workplace from the #1 New York Times bestseller The 5 Love Languages®.

This book helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout. Ideal for both the profit and non-profit sectors, the principles presented in this book have a proven history of success in businesses, schools, medical offices, churches, and industry. Each book contains an access code for the reader to take a comprehensive online MBA Inventory (Motivating By Appreciation).

The inventory is designed to provide a clearer picture of an individual’s primary language of appreciation and motivation as experienced in a work-related setting. It identifies individuals’ preference in the languages of appreciation. Understanding an individual’s primary and secondary languages of appreciation can assist managers and supervisors in communicating effectively to their team members.